Refund & Return Policy

1. Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Damaged or Faulty Items

If you received a damaged, broken, or defective product, please contact us immediately at our support email with photo/video evidence. We will arrange a free replacement or a full refund without requiring you to ship the damaged item back in most cases.

4. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item if it is a personal preference return (e.g., changed your mind, wrong size ordered). Shipping costs are non-refundable.

5. Lost Packages & Delivery Issues

If your tracking status shows that the package was lost in transit or hasn't updated for over 25 business days, please notify us, and we will issue a full refund or re-ship the item free of charge.