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Catchizy

Shipping Policy

Effective Date: July 7, 2026

At Catchizy, we are dedicated to bringing you curated, high-quality trends directly from world-class manufacturers. By partnering with international suppliers, we cut out unnecessary middleman costs to offer you exclusive drops at the best prices.

1. Shipment Processing Time

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or international holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

We primarily ship to customers in the United States. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Shipping Cost
Standard International Shipping 7–14 business days Free / Calculated at checkout

*Note: Delivery timelines are estimates and commence from the date of shipping, rather than the date of order.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will become active within 48 hours. You can monitor your package status via our tracking page.

4. Customs, Duties, and Taxes

Catchizy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Lost Packages

If you receive your order damaged or if it gets lost in transit, please save all packaging materials and damaged goods, and contact our support team immediately so we can file a claim with the carrier and arrange a replacement or refund.

6. Contact Us

If you have any questions about the delivery of your order, feel free to reach out to us at support@catchizy.com.